Location USA Job type Full-time, Part-time

About the Role

We are seeking an organized and detail-oriented Appointment Scheduler to join our team. As an Appointment Scheduler, you will play a crucial role in managing our busy schedule and ensuring that patients receive the care they need in a timely manner. You will be responsible for answering phones, scheduling appointments, and coordinating with various departments to ensure a smooth and efficient workflow.

Responsibilities

  • Professionally answer and direct incoming calls,ย emails,ย and other inquiries
  • Schedule appointments for patients,ย considering their availability and the provider’s schedule
  • Manage and prioritize appointments to optimize provider utilization
  • Coordinate with other departments to ensure patient appointments are aligned with availability and resources
  • Maintain accurate and up-to-date appointment records
  • Provide exceptional customer service by resolving patient inquiries and addressing concerns promptly
  • Proactively identify and resolve scheduling conflicts to minimize disruptions

Qualifications

  • High school diploma or equivalent
  • Excellent organizational and time management skills
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office Suite or similar productivity software
  • Experience in scheduling or customer service preferred

Benefits

  • Competitive salary and benefits package
  • Opportunity to work in a dynamic and supportive environment
  • Make a positive impact on the lives of patients by ensuring timely access to care

To Apply

Please submit your resume and cover letter to [email protected]