About the Role
We are seeking an organized and detail-oriented Appointment Scheduler to join our team. As an Appointment Scheduler, you will play a crucial role in managing our busy schedule and ensuring that patients receive the care they need in a timely manner. You will be responsible for answering phones, scheduling appointments, and coordinating with various departments to ensure a smooth and efficient workflow.
Responsibilities
- Professionally answer and direct incoming calls,ย emails,ย and other inquiries
- Schedule appointments for patients,ย considering their availability and the provider’s schedule
- Manage and prioritize appointments to optimize provider utilization
- Coordinate with other departments to ensure patient appointments are aligned with availability and resources
- Maintain accurate and up-to-date appointment records
- Provide exceptional customer service by resolving patient inquiries and addressing concerns promptly
- Proactively identify and resolve scheduling conflicts to minimize disruptions
Qualifications
- High school diploma or equivalent
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Office Suite or similar productivity software
- Experience in scheduling or customer service preferred
Benefits
- Competitive salary and benefits package
- Opportunity to work in a dynamic and supportive environment
- Make a positive impact on the lives of patients by ensuring timely access to care
To Apply
Please submit your resume and cover letter to [email protected]